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solid var(--border);display:flex;align-items:center;justify-content:space-between;font-size:13px;color:var(--text2)}.c-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-bottom:16px}.c-stat{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:10px 12px}.c-stat-num{font-size:20px;font-weight:700;color:var(--text)}.c-stat-label{font-size:11px;color:var(--text2);margin-top:2px}.c-stat.green .c-stat-num{color:var(--green)}.c-stat.amber .c-stat-num{color:var(--amber)}.c-stat.red .c-stat-num{color:var(--red)}.c-section-title{font-size:12px;font-weight:600;color:var(--text2);text-transform:uppercase;letter-spacing:.5px;margin:16px 0 8px}.agent-msg{display:flex;gap:10px;margin-bottom:12px}.agent-av{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-size:12px;font-weight:600;flex-shrink:0;position:relative}.agent-av:after{content:"";position:absolute;bottom:0;right:0;width:8px;height:8px;background:var(--green);border:2px solid var(--bg-panel);border-radius:50%}.agent-body{flex:1}.agent-head{display:flex;align-items:center;gap:6px;margin-bottom:4px}.agent-name{font-size:13px;font-weight:600;color:var(--text)}.agent-role{font-size:10px;padding:1px 5px;border-radius:3px;background:var(--bg-card);color:var(--text2)}.agent-time{font-size:10px;color:var(--text2);margin-left:auto}.agent-bubble{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:8px 12px;font-size:13px;line-height:1.6;color:var(--text)}.agent-bubble .ok{color:var(--green);font-weight:500}.agent-bubble .warn{color:var(--amber);font-weight:500}.agent-bubble .danger{color:var(--red);font-weight:500}.agent-bubble .highlight{color:var(--cta);font-weight:600}.agent-followup{border-left:3px solid var(--cta);margin:8px 0 8px 42px;font-size:13px;color:var(--text);background:var(--bg-card);border-radius:0 6px 6px 0;padding:6px 10px}.c-resolution{background:#fff7ed;border:1px solid #FFEDD5;border-left:3px solid #F97316;border-radius:8px;padding:12px 16px;margin:12px 0}.c-res-title{font-size:13px;font-weight:700;color:#ea580c;margin-bottom:8px}.c-res-item{display:flex;gap:8px;padding:4px 0;font-size:13px;color:var(--text)}.c-res-num{width:20px;height:20px;background:#f97316;color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;flex-shrink:0}.c-summary{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:10px 12px;margin:8px 0}.c-summary-title{font-size:12px;font-weight:600;color:var(--text2);margin-bottom:6px}.c-summary-item{display:flex;align-items:flex-start;gap:6px;padding:3px 0;font-size:13px;color:var(--text)}.c-dot{width:6px;height:6px;border-radius:50%;margin-top:6px;flex-shrink:0}.c-dot.green{background:var(--green)}.c-dot.amber{background:var(--amber)}.c-dot.red{background:var(--red)}.c-timeline{display:flex;align-items:center;flex-wrap:wrap;gap:4px;margin-top:16px;padding:12px;background:var(--bg-card);border:1px solid var(--border);border-radius:8px}.c-tl-tag{font-size:11px;padding:3px 8px;border-radius:6px;background:var(--bg-input);color:var(--text2)}.c-tl-tag.done{background:#d1fae5;color:#059669}.c-tl-tag.active{background:#dbeafe;color:#1d4ed8;font-weight:600}.c-tl-arrow{color:var(--border-dark);font-size:11px}.skills-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0000004d;z-index:400;display:flex;align-items:center;justify-content:center}.skills-box{width:480px;max-height:70vh;background:var(--bg-panel);border-radius:16px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 20px 60px #00000026;animation:slideUp .3s ease}.skills-head{padding:14px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between}.skills-head-title{font-size:15px;font-weight:600}.skills-close{width:28px;height:28px;border-radius:6px;border:none;background:transparent;cursor:pointer;font-size:18px;color:var(--text2);display:flex;align-items:center;justify-content:center}.skills-close:hover{background:var(--bg-card)}.skills-body{flex:1;overflow-y:auto;padding:12px 20px}.skills-body::-webkit-scrollbar{width:0}.skills-item{padding:10px 0;border-bottom:1px solid var(--border)}.skills-item:last-child{border-bottom:none}.skills-item-name{font-size:13px;font-weight:600;display:flex;align-items:center;justify-content:space-between}.skills-item-desc{font-size:12px;color:var(--text2);margin-top:4px}.skills-item-status{font-size:10px;padding:1px 6px;border-radius:4px}.skills-item-status.on{background:#d1fae5;color:#059669}.skills-item-status.off{background:var(--bg-input);color:var(--text2)}.skills-tools{display:flex;flex-wrap:wrap;gap:4px;margin-top:6px}.skills-tool-tag{font-size:10px;padding:2px 6px;border-radius:4px;background:var(--bg-input);color:var(--text2)}.skills-foot{padding:10px 20px;border-top:1px solid var(--border);font-size:11px;color:var(--text2);text-align:center}.zh-card{background:#fff;border:1px solid var(--border);border-radius:8px;padding:10px 12px;margin:8px 0;max-width:260px}.zh-card-row1{display:flex;align-items:center;gap:6px}.zh-card-tag{font-size:10px;padding:1px 5px;border-radius:4px;font-weight:600}.zh-card-title{font-size:13px;font-weight:600;color:var(--text);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.zh-card-amount{font-size:12px;font-weight:600;color:var(--text)}::-webkit-scrollbar{width:4px}::-webkit-scrollbar-thumb{background:var(--border-dark);border-radius:2px}